Terms and conditions
TERMS AND CONDITIONS OF FORTUNICA CASINO
- DEFINITIONS
In these Terms and Conditions, "Fortunica Casino" or "we" refers to the online casino operated by Winstar N.V., a company registered in Curaçao, and its related entities. "You" or "User" refers to any individual accessing or using our services.
- AGREEMENT TO TERMS AND CONDITIONS
By registering on our website, creating an account, or participating in our games or promotions, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please do not use our services.
- USE OF SERVICES
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. You must provide accurate and complete information when registering on our website or creating an account. We reserve the right to modify or cancel your account at any time, without notice.
- GAMES AND SOFTWARE
Our games are provided by various software providers, including but not limited to NetEnt, Pragmatic Play, and Evolution Gaming. You acknowledge that you have read, understood, and agree to be bound by the terms and conditions of these third-party providers.
- WAGERING REQUIREMENTS
Certain bonuses or promotions may come with wagering requirements, which must be met within a specified timeframe before any winnings can be withdrawn. We reserve the right to modify or cancel these requirements at any time.
- PAYMENT TERMS
We accept various payment methods, including cryptocurrencies and traditional bank transfers. You acknowledge that you are responsible for ensuring that your payments are made in accordance with our payment terms and conditions.
- WITHDRAWAL POLICY
Withdrawal requests will be processed within a reasonable timeframe, typically up to 72 hours. However, we reserve the right to delay or cancel withdrawals if we suspect any form of fraud or abuse.
- RESPONSIBLE GAMBLING
We encourage responsible gaming practices and offer various tools to help you manage your account, including deposit limits, time-outs, and self-exclusion. You acknowledge that you are aware of these tools and will use them responsibly.
- PROOF OF AGE AND IDENTITY
You must provide proof of age and identity when requested by us, failing which we reserve the right to suspend or close your account.
- GEOGRAPHIC RESTRICTIONS
Our services are not available in certain jurisdictions, including but not limited to Afghanistan, American Samoa, Aruba, Bonaire, etc. You acknowledge that you have checked our website and understand which countries are restricted from using our services.
- IP ADDRESS AND DEVICE RESTRICTIONS
We reserve the right to restrict access to your account or prohibit use of certain devices or IP addresses if we suspect any form of fraud or abuse.
- SECURITY MEASURES
We take reasonable security measures to protect your data and prevent unauthorized access, including but not limited to SSL encryption, firewalls, and regular backups.
- FAIR PLAY AND RNG
Our games are designed to ensure fair play and use a Random Number Generator (RNG) to determine the outcome of each game. However, we cannot guarantee that our RNG will always produce random results.
- DISPUTES RESOLUTION
Any disputes arising from these Terms and Conditions or your use of our services will be resolved by us in accordance with our internal policies and procedures.
- CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify or update these Terms and Conditions at any time, without notice. You acknowledge that it is your responsibility to check this page regularly for any changes.
- GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. Any disputes arising from these Terms and Conditions or your use of our services will be resolved in accordance with the laws of Curaçao.
- ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and us, superseding all prior agreements and understandings.
- SEVERABILITY CLAUSE
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be deemed severed from the remainder of these Terms and Conditions, which shall remain in full force and effect.
- ACCEPTANCE OF TERMS AND CONDITIONS
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.